Privacy Notice

This privacy notice describes triptosocotra.com’s privacy practises.

This privacy statement only applies to information collected by this website.It will alert you to the following:

  • What personally identifiable information is collected from you via the website, how it is used, and with whom it may be shared.
  • What options do you have for using your data?
  • The security procedures in place to prevent the misuse of your information.
  • How you can correct any mistakes in the information.

Using your information

Collecting your personal information allows Socotra reliable tours and travel to better understand what you require from us. We use your information to:

  • manage and improve the website
  • personalise our services for you
  • administer and operate your account
  • process your booking
  • notify you of significant changes to the Website and our services.

Your personal information and documents information are safe with us and will never be shared with companies other than Socotra reliable tours and travel for marketing purposes.

Personal information

When you make a reservation or contact us, we usually need to collect some information about you, such as your date of birth, any medical conditions, scanned copies of your passport, and so on. These are shared with our local partners in the destination that you visit and are used to operate the tour, such as obtaining any visa support documents, obtaining travel permits, or making flight bookings. They may also be shared with local authorities in the destination, for example, if they require a scanned copy of a passport in order to issue a travel permit required for the fulfilment of the services we provide. This information is typically stored digitally, but it can also be stored in hard copy, such as paper booking forms. We keep this information for a limited time after you travel, usually four months, before deleting it from our records. Personal information is shredded and digital records are purged as needed.

Cookies

Cookies are small data files that are downloaded to the device you are using when you visit a website. Cookies are then sent back to the originating website or to another website that recognises that cookie on each subsequent visit. Cookies perform a variety of useful functions, such as remembering your preferences and generally improving your online experience. If you want to limit or block cookies set by any website, including this one, go to the browser settings for each browser you use and each device you use to access the Internet. Please be aware that if your browser does not accept cookies, some of our services, such as booking a tour, may not function properly. However, you can allow cookies from specific websites by adding them to your Internet browser’s “reliable websites” list.

 

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